Review of Premier Inn Dundee Centre

I stayed at the Premier Inn Dundee Centre for two nights in October 2018. My stay cost £60 for a double room, booked several months in advance on the non-refundable Saver rate.

I’ve stayed at the hotel in the past, you can read my review here. The hotel was closed for in 2016 for a year long renovation and extension. When it reopened in early 2017, the number of rooms had more than tripled from 40 to 148.

Premier Inn Dundee Centre is in a great location on the Tay estuary, next to Discover Point and close to the V&A Dundee (which you can just make out at the end of the esplanade in the photo below).

An unwelcome change, is that you now have to pay to park at the Premier Inn Dundee Centre. It costs £3 per night, which very reasonable for city centre parking.

It’s pretty confusing in the car park, especially if you arrive after dark.  The The car park is meant to be for Premier Inn guests and customer of the adjacent Beefeater restaurant. However the car park is not run by the hotel or restaurant (owned by Whitbread0, but by a private car park firm.

There are machines in the car park, but they  are for Beefeater customers, who pay £2 for three hours, which they can reclaim when they order in restaurant.

Premier Inn guests should use the machines the hotel lobby. The strange thing is that you don’t get a ticket to put on your windscreen. You enter your car registration number as part of the payment process. Be sure that you enter the registration number carefully. If you enter it incorrectly, you could end up with a £100 parking infringement charge.

I arrived at Premier Inn Dundee Centre around 9.30 with the intention of making the most of the day. Check in time is !4.00.  I checked with the receptionist, that paying the £6 for my two night stay would cover parking until noon checkout time, two days later. She said that it would.

I attempted to phone the hotel the day before arrival to request a room with an estuary view. But I wasn’t put through to the hotel, it was a customer relations office. They said that my request would be passed onto the hotel, but could not be guaranteed. When I asked the receptionist about the parking, I also asked if my request had been received. She said that they didn’t accept requests in advance, that I would have to make the request at check in. To increase the chance of my request being granted, I decided that I would need to return to the hotel at exactly at check in time of 2pm.

I arrived back at hotel a couple of minutes after 2pm. I couldn’t see any spaces in the Premier Inn/Beefeater car park. I think that some visitors to the V&A Dundee are parking in that car park. It’s cheaper than the adjacent Discovery Point car park, which quickly fills up with museum visitors. This made me think that it would be wise not to move the car, as I might not find a parking space upon my return.

At reception, I was allocated an estuary view room on the third floor. I was so glad that I had persevered to achieve my goal, as the hotel remodelling included the fitting of floor to ceiling window, so the views were great despite the grey, wet weather.

The room was great; tastefully furnished, spacious and comfortable. There was plenty of desk space. My beef with Premier Inn is that they are still so mean with tea and coffee supplies. You only get two teabags, two sachets of coffee and four little milk pots in a double room. Everything’s Premier, except the hot drinks supplies.

You can request more supplies at reception, but you might not feel like trailing down there. It seems such a penny pinching policy when it feels like a lot of money has been spent on the room.

I liked the fact that there was a sofa, so that could have a comfy seat without having to sit on the bed.

The bathroom was spotless with lovely tiles.

It was nice and quiet in the room. I heard no external noise, not even the hotel banging fire and room doors.

I spent most of the time in the room sitting by the window admiring the view. Fortunately,there was a small table by the bed, which I was able to move over to the window, which was ideal for laying he Chromebook so that I could work with a view.

In summary, I thought that the Premier Inn Dundee Centre was very good value for money at £30 a night. The room was of a high standard. But I think that the car parking policy needs to made much clearer to guests in their booking confirmation and on the machines in the lobby. Plus, Premier Inn need to be more generous with tea and coffee making supplies.