Review of Best Western Premier Queen Hotel Chester

I stayed and dined at the Best Western Premier Queen Hotel Chester for one night in May 2012, on a complimentary basis, during my first trip as a blogger panelist for Best Western’s Year of Get Up & Go. The hotel is just across from Chester Railway Station and has a large car park. I accessed the hotel for check-in through the garden which has a fountain and lots of sculptures.

Queen Hotel Chester

Fountain in garden at Queen Hotel Chester

We were allocated one of the “Kings’ suites at the Queen”, the 7th floor (Roman) Emperor Vespasian Suite, in the adjacent former bank HQ building taken over by the Queen Hotel. The air conditioning ensured a cool welcome on a very hot day. Now, I’d struggle with calling this a hotel suite. The room wasn’t that big in the first place, but had two sizeable chairs by a coffee table and a padded chest at the bottom of the bed. There were a few mirrors strategically placed around the room.  It was hard not to bump your head on the frame of the Vespasian picture when sitting up in bed.

Queen Hotel Chester

Vespasian Suite at Queen Hotel Chester

The WiFi signal in the room was OK for the netbook, but I couldn’t get connected on my mobile phone.  The bed was really comfortable. There were some yummy chocolates and two small bottles of sparkling water on the coffee table.

The bathroom was a good size with a separate bath and shower cubicle. We couldn’t find a way to turn off the heated towel rail which was making the room too warm. My husband phoned reception to ask how to do this and a member of staff came up who told us there was no switch, the towel rail had to be disconnected through the fuse box outside the room.

Queen Hotel Chester

Vespasian Suite at Queen Hotel Chester

There’s lots of interesting art, modern and traditional, around the hotel.

Queen Hotel Chester

Art in Queen Hotel Chester

The public areas in the original building, which dates from the 1850s, are beautiful.

We had dinner in the Jubilee Carvery. I thought it was great that the menu had a large, clear font as it can be hard to read the menu in some establishments especially in low lighting.

Queen Hotel Chester

Queen Elizabeth II stamp collection photos in the Jubilee Carvery

I couldn’t get decent photos of the food in the Jubilee Carvery; it was quite dark and if I used flash everything was too white, so I’ve used smaller photos which are a bit clearer than the full size ones.

Queen Hotel ChesterI started with Prawn Cocktail; I found the Marie Rose dressing to be too vinegary.

Queen Hotel ChesterMy husband’s Fruit Sorbet and Melon was very good.

vThe carvery selection was excellent. I had Roast Beef and my husband had the Gammon. There were lots of beautifully cooked vegetables including Cauliflower Cheese, Broccoli and Roast Parsnip.

Queen Hotel ChesterI had the Toffee Sponge with Custard for dessert and it was a perfect pudding. My husband’s Profiteroles were good.

Queen Hotel ChesterThere was a wide choice at the Breakfast Buffet. The melon selection was very tasty.

Queen Hotel ChesterThe pastries included my favourite Pecan & Maple Lattice. The fried eggs were freshly cooked but my bacon was a bit dried out.

All the staff were polite and very helpful, especially in the restaurant. Intitially I couldn’t find my way to the Kings’ Building, but a member of staff from the restaurant assisted me. The waiting staff were very attentive during dinner and breakfast.

In summary, the Best Western Premier Queen Hotel is at a very central convenient location, opposite the railway station if you travel by train, and with a large car park if you drive. It’s great to have a garden in a city centre hotel. Our suite/room could be improved by removing the chest to give more space and getting an on/off switch put in for the heated towel rail. The public areas are very quirky and characterful,the food is very good and the staff are welcoming.

Click here to see all my Queen Hotel Chester photos.

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