The AIr Transport Users Council has concluded that British Airways are more likely to lose your luggage than many other European carriers, with at a rate of 23 bags per 1000 going astray. To be fair BA was the only British carrier included in the study, there were no figures from BMI, Easyjet, Ryanair or charter airlines.
However it’s still a pretty poor show by the national carrier. Yesterday BA scored pretty badly in comparative flight delay tables, in 19th place with an average delay of 19 minutes. Then there was recent proposed strike, called off at the last moment. BA could really do with some good publicity.